I now operate a swap board which is a password protected facility for students to hand back sessions they are going to miss and take up spaces available at other venues. Sessions can be handed back up to two hours before there session is due to start.
At the moment the facility doesn’t enable missed lessons to be reclaimed so wherever possible please hand it back, this way it keeps the system moving. In certain circumstances I can provide you with a replacement.
If you miss your ‘catch up’ lesson then it is treated as spent/taken.
You can find your password with the e-mail confirming your block booking, however please contact me if you can’t find it.